Privacy Policy
This privacy policy outlines how Proaudio intends to responsibly utilize any personal information gathered on this website. Please carefully read and understand this privacy policy before utilizing the site or providing us with your personal information. By using the site, you agree to the terms described in this privacy policy. These practices may be modified and updated. Any changes will apply only to activities and information moving forward. We encourage all users to review the privacy policy each time they visit the site to ensure they comprehend how their information will be utilized. Proaudio may use your non-personally identifying information to create reports and understand customer behavior regarding the usage of this site. Please note that this privacy policy pertains to this website exclusively.
Information We Collect
We collect personally identifiable information such as names, postal addresses, email addresses, etc. This includes any information provided directly to us, whether through our platforms or via phone, SMS, fax, or any other medium. We collect information when you sign up, follow, subscribe to our channels, enter a competition, promotion, complete a survey, post comments or content on our platforms, purchase our products or services, or contact us directly.
How We Use the Information
- The information you provide us is used to improve our service provision and better respond to customer needs.
- We use the information to keep you informed about products or services you requested and those we believe you may require in the future. We aim to maintain communication with our clients by completing the communication cycle for activities such as competitions, products, or services that may interest you.
- We personalize our service to suit the needs of our site users, providing meaningful and effective content necessary for your requirements.
Cookies
The site may utilize cookies and tracking technology based on the features offered. Cookies are stored on the user’s computer, and the internet browser notifies the site of your preferences and selections. We use cookies to identify and track user website access preferences, providing better service and relevant content.
Where the Information Goes
Proaudio does not share or sell your information for marketing purposes. We may share information with government and legal agencies for fraud prevention or investigation, only when permitted by law and not infringing on your rights.
Information Security
Your personal information is kept secure. Only authorized employees, agents, and contractors who have agreed to keep information secure and confidential have access to this information. Users can opt-out of any subscription or newsletter mailing list at any time. Proaudio takes necessary steps to secure user information by encrypting all communication as required by the laws of South Africa.
Legal Domicile
This website is governed by the laws of South Africa. Any legal disputes regarding this website and the business will be handled in South African courts of law.
Limitations
Use this website at your own risk. While Proaudio strives to ensure the accuracy of information on this site, we make no warranties regarding its accuracy or reliability. The information on this website is general and not intended for use as advice unless prescribed by a professional under certain terms and conditions. Proaudio is not liable for any injury, damage, claim, or loss arising from the use of goods, services, and information obtained from this site. Images on this site are for guidance and may differ in color and other specifications. Please use information obtained from the site as guidelines only.
Billing & Personal Information
To purchase goods from the Proaudio website, you must register an online account with accurate information. It is your responsibility to keep your login details safe and secure. We will not be held liable for any breaches. You may be responsible for any losses suffered by Proaudio or other users due to failure to keep your login details secure.
Pricing
We reserve the right to refuse services to any prospective client and cancel any order where an administrative error regarding pricing has occurred.
Products and Availability
While we endeavor to keep our stocks available, product availability relies on suppliers. We advise users to confirm availability before purchase. Refunds may be made according to our returns and refunds policy.
Accepted Payments
Proaudio accepts various payment forms including cash, electronic bank transfer, cash deposit, instant EFT, MasterCard, and Visa.
Payment Security
Proaudio takes all necessary steps to ensure secure payments. By using this site, you acknowledge that internet transactions may be prone to interception, for which Proaudio will not be held liable.